Refund and Cancellation Policy

Cancellation Policy

• Order Cancellation: You may cancel your order within same day of placing it, provided it hasn’t been shipped. Once the order is shipped, it cannot be canceled.
• How to Cancel: To cancel an order, please contact our customer service team at support@[brandname].com with your order number.

2. Refund Policy

• Eligibility for Refunds: Items must be returned unused, in their original packaging, with all tags attached within same day of delivery to be eligible for a refund.
• Refund Process: Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. Approved refunds will be processed within 2 days, and the amount will be credited to your original payment method.

3. Return Shipping

• Return Shipping Costs: Customers are responsible for return shipping costs unless the item received was incorrect or defective.
• Return Instructions: Please contact support@[brandname].com to initiate a return and receive the return shipping address.